Terms & Conditions | Plantformance AG

Welcome to Plantformance. These Terms and Conditions ("Terms") govern your access to and use of the PlantFormance website ("Website"), as well as our products and services, including our managed edge server solutions, Ignition rollout support, and related industrial software services (collectively, the "Services").By accessing our Website or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or Services.

1. About Us

Plantformance ("we," "us," or "our") provides managed edge infrastructure and industrial software solutions designed to simplify the operation and maintenance of Industry 4.0 factories at scale. Our registered office is located at Neuackerstrasse 22, 5408 Ennetbaden, Switzerland, and we are registered under company number [Registration Number].For any questions regarding these Terms, you can contact us at sales@plantformance.com

2. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

Use the Website in any way that violates applicable local, national, or international laws or regulations
Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems or networks
Use the Website in any way that violates applicable local, national, or international laws or regulations
Copy, reproduce, scrape, or redistribute Website content without our prior written consent
Use the Website to transmit unsolicited advertising or promotional material

We reserve the right to restrict or terminate your access to the Website at any time if we believe you are in breach of these Terms.

3. Services

Descriptions of our Services on this Website are provided for general informational purposes only and do not constitute a binding offer. The provision of Services to customers is governed by separate written agreements, including but not limited to master service agreements, statements of work, service level agreements, and licensing terms agreed between PlantFormance and the customer.In the event of any conflict between these Terms and a separate written agreement between you and PlantFormance, the terms of the separate written agreement shall prevail with respect to the Services covered by that agreement.

4. Accounts and Access

Where access to certain features or Services requires an account or credentials:

You are responsible for maintaining the confidentiality of your login credentials
You are responsible for all activities that occur under your account
You agree to notify us immediately of any unauthorized use of your account or any other breach of security
We reserve the right to suspend or terminate accounts that we reasonably believe are being misused or used in breach of these Terms

5. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, software, product names, and the design and layout of the Website — is the property of PlantFormance or its licensors and is protected by copyright, trademark, and other intellectual property laws.Nothing in these Terms grants you any right, title, or interest in our intellectual property. You may not use our trademarks, branding, or content without our prior written permission."Ignition" and other third-party product names referenced on this Website are trademarks of their respective owners. Their use on this Website does not imply endorsement or affiliation unless expressly stated.

6. Confidentiality

Any non-public information exchanged in the course of discussions about potential or ongoing Services — including technical documentation, pricing, architecture details, and operational data — shall be treated as confidential and handled in accordance with any applicable non-disclosure agreement between the parties.

7. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. By using our Website, you acknowledge that you have read and understood how we collect, use, and protect your personal data.

8. Third-Party Links and Content

Our Website may contain links to third-party websites or services that are not owned or controlled by PlantFormance. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Accessing third-party websites is at your own risk.

To exercise any of these rights, please contact us at privacy@yourcompany.com.

9. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, PlantFormance makes no warranties, express or implied, regarding the Website, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.For the avoidance of doubt, this disclaimer applies to the Website only. Warranties applicable to our Services, where offered, are set out in the separate written agreements governing those Services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PlantFormance, its directors, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business, or goodwill — arising out of or in connection with your use of, or inability to use, the Website.Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless PlantFormance and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website.

12. Changes to These Terms

You agree to indemnify We may revise these Terms from time to time to reflect changes in our business, the law, or best practice. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.and hold harmless PlantFormance and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

14. Contact Us

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of [Country/Jurisdiction]. The courts of [Country/Jurisdiction] shall have exclusive jurisdiction over any such disputes.

Terms and Conditions